Privacy Policy
How Steel Rendvane collects, uses and protects your personal information.
1. Introduction
Steel Rendvane ("we", "us", "our") is dedicated to safeguarding the privacy of site users and customers. This Privacy Policy describes which personal data we gather, the purposes for gathering it, and our practices regarding it in connection with your use of our website and offerings.
2. Information We Collect
- Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
- Contact data - email address, phone number, postal address.
- Financial data - payment information, purchase records, origin-of-funds documentation.
- Technical data - internet address, web browser details, device identifiers, tracking technologies and activity metrics.
3. How We Use Your Data
- To authenticate identity and meet regulatory compliance requirements.
- To deliver, sustain and enhance our platform and offerings.
- To process payments and detect fraudulent activity.
- To communicate with you regarding your account, updates and support requests.
- To send marketing communications where you have consented (you may opt out at any time).
4. Legal Basis
We handle personal data based on one or more of these valid legal grounds: fulfillment of contractual obligations, adherence to legal requirements, our legitimate business interests, or your explicit authorization.
5. Sharing and Disclosure
We may share personal data with regulated payment providers, KYC/AML verification partners, cloud infrastructure providers, professional advisors, and competent authorities where required by law. We do not sell personal data.
6. International Transfers
Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.
7. Data Retention
We maintain personal data for the duration required to deliver services and meet legal, regulatory and financial compliance obligations - generally no less than five years following account termination.
8. Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and you may object to certain processing. To exercise these rights, contact us via the address below.
9. Cookies
We use essential and analytical cookies to operate the site and understand usage. You can manage cookies through your browser settings.
10. Security
We implement organizational, technological and physical measures intended to shield personal data from unauthorized access, exposure, modification or loss. No technology provides perfect protection, and we do not warrant complete security.
11. Changes
We may update this Policy from time to time. The latest version will always be available on this page with the updated date.
12. Contact
For privacy questions or to exercise your rights, contact the Steel Rendvane Data Protection team via our contact page.